Privacy Policy

Last updated: 01 July 2026

Who we are

MoveCycle is a UK sole trader business that helps people moving home give reusable belongings a new home by arranging collections and redistributing suitable items.

If you have any questions about this Privacy Policy, you can contact us at:

Email: hello@movecycle.co.uk

What information we collect

We may collect:

  • Your name

  • Your email address

  • Your telephone number

  • Your collection address

  • Photographs of items you would like us to collect

  • Messages sent via our website, WhatsApp or social media

  • Any other information you choose to provide

How we collect your information

Information may be collected when you:

  • Complete our website contact form

  • Contact us via WhatsApp

  • Contact us through social media

  • Contact us by email

Why we collect your information

We use your information to:

  • Respond to enquiries

  • Assess items for collection

  • Arrange collections

  • Communicate with you regarding your booking

  • Improve our services

  • Maintain basic business records

We do not sell your personal information.

How we store your information

Your information may be stored securely within our email account, WhatsApp Business account and business records, including spreadsheets used to manage enquiries and collections.

We keep your information only for as long as reasonably necessary to operate our business or comply with legal obligations.

Sharing your information

We will only share your information where necessary to provide our services, comply with the law or use trusted service providers such as Squarespace or Google Workspace.

We do not sell or rent your personal information.

Cookies

Our website is hosted by Squarespace, which uses cookies to provide website functionality and improve user experience.

Google Analytics may be added in the future to help us understand how visitors use our website. Any changes will be reflected in this Privacy Policy.

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where appropriate

  • Object to certain processing activities

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact

If you have any questions regarding this Privacy Policy, please contact:

MoveCycle